Trade Account

Terms & Conditions

These Terms & Conditions relate to trade sales only and not consumer sales.

These terms apply to all contracts which any customer enters into with Catchpole & Rye Ltd. wholly or mainly for the purposes of its trade, craft, business or profession. Separate terms apply to consumer sales and the statutory rights of a Customer who is a Consumer are not affected by these Conditions.

All Customers should print out and keep a copy of these terms and your order/order confirmation for future reference.



The trade discount is 20% off of total order value.
This excludes any delivery charge associated with the order.



All Estimations and Quotations are valid for a maximum period of 30 days.
The Customer is entirely responsible for ascertaining the quantities it requires notwithstanding that an estimate or quotation may have been given by the Company.



The Customer must provide the Company with an address for delivery if it does not intend to collect the Goods, along with all of the information which the Company reasonably requires to enable it to determine whether it will be able to deliver the Goods, the appropriate method of delivery and the cost to the Customer of providing the delivery service.

The Customer is responsible for any additional lifting once delivery has been completed.



The Company agrees (in its discretion) to repair (if possible), replace free of charge or refund any sums paid by the Customer for any Goods which in the reasonable opinion of the Company are defective due to a manufacturing fault.

The Company shall not be liable for a breach of the warranty if the Customer failed to follow the Company’s or the manufacturer’s oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice; or the Customer alters or repairs such Goods without the written consent of the Company.



The Customer will unconditionally fully and effectively indemnify the Company against all liabilities, losses, damages, costs, expenses and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other  professional costs and expenses) suffered and/or awarded against and/or incurred by the Company in connection with or paid or agreed to be paid by the Company as a consequence of, arising out of or in connection with the Company’s use of the Specification and/or  supplying Goods to Specification or designs provided by or on behalf of the Customer, including in settlement of any claim for infringement of any patents, copyright, design, trademark or any other industrial or intellectual property rights of any other person.